HOW IT WORKS
FIVE CLEAR STEPS
From Your First Idea to the Finished Gown
Step 1: Discovery (1 week or more )
- Share inspiration & size
- Receive your quotation
Step 2: Order (1 week or more)
- Approve your quotation
- Pay your deposit
Step 3: Details (2-3 weeks)
- Refine your design preview
- Confirm final details
Step 4: Production (5-7 months)
- Receive progress updates
- Review final photos
Step 5: Delivery (1-2 weeks)
- Complete final payment
- Receive tracking details
CLEAR AT EVERY STEP
Approve Before Production. Review Before Shipping.
DISCOVERY
▸ Share your inspiration
▸ Tell us your usual dress size
▸ Receive an initial quotation
Share your vision
Send us your inspiration images and tell us how you would like your gown to look and feel. Please also share your usual dress size and wedding date. We will consider the design, fabric, structure and details before providing an initial quotation for your gown.
DESIGN PREVIEW
▸ Approve your quotation
▸ Pay your order deposit
▸ Receive your design preview
See your gown take shape
Once you approve the quotation and pay your deposit, we will prepare your design preview. Depending on the gown, this may include reference images or sketches, together with recommended fabrics and notes explaining the important design details.
DETAILS
▸ Refine your design preview
▸ Confirm measurements and fabric
▸ Approve everything for production
Finalise every detail
We will discuss and refine the design preview with you until every important detail is agreed. Before production begins, we will carefully reconfirm your measurements, fabric and final design details. Your gown will enter production only after everything has been approved.
PRODUCTION
▸ Your gown enters production
▸ Receive updates at key stages
▸ Review final photos and videos
Your gown in the making
While your gown is being made, there is nothing further you need to manage. Where possible, we will share occasional photos or videos from the making process. Once the gown is nearly complete, we will send you detailed photos and videos for final review.
DELIVERY
▸ Complete your balance payment
▸ Receive shipping and tracking details
▸ Arrange final alterations if needed
Delivery and final fit
After you approve the finished gown and complete the balance payment, we will carefully pack and ship it, then send you the tracking details. As with a gown purchased from a bridal boutique, minor local alterations may still be needed. We recommend arranging your final fitting with an experienced bridal seamstress around two months before your wedding.