Old of FAQ
What does BridalMelody do?
BridalMelody specializes in creating one-of-the-kind custom wedding dresses that are inspired by our brides. Our goal is to make the whole custom-made dresses niche more affordable to brides, without sacrificing the quality and service you will get at a local store. If you want to know more about us, please Click here.
Where are you located?
Our atelier and team are based in China, which we believe to be our key differentiator. We have access to a wide range of top-quality fabrics and by cutting out resellers - we can deliver our products directly to our brides at a price you would not normally expect.
Can I find BridalMelody samples in a store?
No, BridalMelody sells only online and on this website and we are not presented on any platforms.
How does it work and how long is the whole process?
Please visit How it works page. There we tried to visualize the whole process and set up general timelines based on our experience.
Who will design my dress?
Each dress that leaves our atelier floor is inspired by our bride - it has to reflect her personality and style. In that sense, we like to believe that our bride is the designer of her own dress. Our team will listen to you and only provides suggestions on fabrics and lace. Of course, if we believe something can be added, we will advise you but the final choice will always be yours. Brides are in the center of our business.
Can I order a dress based on a picture?
Yes, we can start the whole process based on a picture of a model you like. However, we do not make exact replicas but rather combine ideas and inspirations derived from your vision.
What step I will receive a price quote?
Our designer will provide you with a price range after understanding your approximate requirements. If our price is within your budget, we will send you lace library to choose the fabric. The quotation will be based on design and fabrics you choose. You are allowed to make changes on the design before payment, however please note that those changes may affect the final price of the dress.
How long does my quotation last?
Based on the changes in fabric inventory, we will keep your quotation for up to 60 days. After more than 60 days, we need to re-examine the inventory status of the fabrics and potentially provide you with a new quotation. Thank you for your understanding in advance.
Do you make accessories?
While creating our bride's gowns we are more than happy to add special custom accessories such as veils or detachable train. However, we do not offer custom lace accessories separately as we can not guarantee that they will match perfectly with another brand's product. There will be a differences in the lace pattern, color or fabric softness which can spoil the overall look. For such customization, if we do not have the dress in front of us, it's simply impossible to deliver a final product that can be up to BridalMelody's quality standard.
How can you guarantee that the dress will fit me perfectly?
As no one from our team is with you taking the measurements face to face, we are unable to fully guarantee a perfect fit. We highly recommend all our brides have their measurements professionally taken since we make your dress according to the size of the measurements you provided. Because each body is exceptional, you might find that going to a local alterations shop is the easiest way to make the dress fit exactly how you like it to fit, particularly for tight fitting dresses. We advise that you discuss with a local tailor for final fitting costs/lead time and include it in your planning. That way you can have the best result possible for your dream wedding day.
What is the first step?
The first step would be to contact us with a dress design in mind. It can be from our own collections or inspirational dress pictures you found online. We want to know more about what you like and what do you envision as your dream wedding gown.
* If you have any other questions or concerns, please contact us.